Australian Consulate-General, Ho Chi Minh City

Visa and Citizenship Office

POSITION: Locally Engaged Employee Designated Level 6

POSITION TITLE: Visa and Citizenship Decision Maker (Immigration and Citizenship)

The Visa and Citizenship Office of the Australian Consulate-General in Ho Chi Minh City has vacancies for full time Expatriate Locally Engaged Designated Officers (LEDs).  The positions will be filled on a 12 month contract basis with the possibility of extension, in line with the conditions of employment applicable to locally engaged staff.

One of the vacancies will arise in July 2008 and the Visa and Citizenship Office will be looking to finalise the selection process and fill that position as quickly as possible.  Applicants selected for interview should be in a position to advise of a realistic start date at interview.

The specific duties of the positions may include:

• Assessing and deciding applications for Australian visas in accordance with lawful decision making and natural justice principles;
• Responding to client requests and enquiries in accordance with the Department of Immigration and Citizenship (DIAC)'s Client Service Charter and case management procedures;
• Operating computer systems and maintaining immigration databases; and
• Preparing correspondence and decision records.

The positions are open to nationals of Australia, New Zealand, Britain, Canada, the USA, France and Germany only.  While not essential, the ability to obtain an Australian security clearance is desirable.  Long term residence in or commitment to, Ho Chi Minh City is desirable.

Selection for these positions will be judged against the selection criteria (provided below) and the names and contact details of two referres must be included with the application.

Applications that fail to address the selection criteria and/or fail to include referee details are unlikely to be successful.

The salary offered is $2,338.00 USD per month.  Please note that all relocation costs are at the expense of the successful candidate including travel, shipment of personal effects and accommodation.  You will also be required to arrange your own travel and health insurance.

Application must be submitted in writing by close of business Friday, 11 July 2008 by email to: nguyen-thanh.huong@dfat.gov.au

INSTRUCTIONS

You are required to provide a statement that addresses each of the 5 selection criteria below.  Please ensure that your statement does not exceed three pages.  You do not need to repeat the description of the criteria in your application but please provide statements under each of the 5 headings.

When addressing the selection criteria, it is important to relate your skills, knowledge and experience to the job description.  Avoid simply drawing up a list of activities you have undertaken in your career.  Consider what skills and knowledge you acquired in performing those tasks and emphasise their relevance to the position. Include concrete examples against each selection criterion.

SELECTION CRITERIA

1. CLIENT SERVICE

• Highly developed oral and written communication skills, including fluency in both written and spoken English.
• An ability to provide professional and responsive client service and demonstrate integrity in all dealings with clients and stakeholders.

2. MANAGING INFORMATION

• Good information management skills, including the ability to quickly learn to interpret and apply Australian migration legislation and procedures.
• Ability to effectively use a number of computer programs to find, extract and analyse information.
• Good attention to detail and a demonstrated ability to prepare and review complex correspondence.

3. MANAGING WORK

• Highly developed organisational skills and a demonstrated ability to work effectively during periods of high workload and narrow timeframes.
• A strong understanding of ethical owrk practices and risk management practices.

4. TEAM WORK AND LEADERSHIP

• An ability to develop productive working relationship with colleagues.
• An ability to coach and develop colleagues in a culturally diverse team environment.

5. MANAGING CHANGE

• A demonstrated capacity to respond flexibly to changing demands in the workplace and to contribute to improving efficiency.
• A willingness to participate in performance management processes, including the ability to seek, receive, provide and act on performance feedback.

 Last updated 23 June 2008