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AUSTRALIAN CONSULATE-GENERAL
HO CHI MINH CITY
VISA AND CITIZENSHIP OFFICE
Position: Locally Engaged Employee Level 5
Position title: Visa and Citizenship Administrative Assistant (Immigration and Citizenship)
The Visa and Citizenship Office of the Australian Consulate-General is seeking applications from suitably qualified Vietnamese citizens for vacancies that are available or may occur at the Locally Engaged Employee Grade 5 level.
Applicants should be able to demonstrate that they are self-motivated, well organised and able to work well within a team that has to meet dead lines within a dynamic and large case load.
This is a full time long term position (12 months).
Locally Engaged Employees Grade 5 (LEE 5) are administrative assistants and are responsible for undertaking a range of client service and administrative processing work. The provision of services and advice to clients in writing, by telephone and over our public enquiry counter is a key element of this work.
Fluency in both written and spoken Vietnamese and English is essential.
Selection for the vacancies will be based on merit and judged against specific selection criteria.
All applications must address the five Selection Criteria, which are provided below along with the Duty statement.
All applications must include two nominated referees and be no longer than three pages in length. Closing date is Friday, 11 July 2008. Only short listed applicants will be contacted regarding the next phase of the selection process, which will involve English language testing.
Late applications will not be accepted.
Applications to:
Ms Nguyen Thanh Huong
Office Manager, Visa and Citizenship Office
Australian Consulate-General, 4th Floor, the Landmark Building
5B Ton Duc Thang Street, District 1, Ho Chi Minh City
Telephone: 829 6001 Ext. 165 - Fax: 829 6024
Email: nguyen-thanh.huong@dfat.gov.au
JOB DESCRIPTION
As a member of an administrative team and under the direct supervision of the Office Manager:
- Act as sub-collector according to strict guidelines for the accountability of money and assist with switchboard and counter duties.
- Undertake a wide range of administrative tasks in accordance with appropriate legislation, policy and procedures.
- Manage correspondence and documentation that comes into the office.
- Update electronic records with a focus on accurate data entry.
- Undertake procedural and clerical administrative support relating to operational tasks.
- Liaise with our stakeholders to ensure the smooth transfer of files and information between them and the Australian Consulate-General.
- Perform other administrative support duties as required.
SELECTION CRITERIA
1. COMMUNICATING
High level of oral and written communication skills, including fluency in written and spoken Vietnamese and English. Ability to communicate effectively with staff and clients from a range of diverse backgrounds.
2. WORKING IN TEAMS
Ability to work as a team member including the ability to contribute to the achievement of team/work unit goals, team cohesion and team productivity.
3. MANAGING INFORMATION
Good information management skills and attention to detail. Ability to effectively use a number of computer programs.
4. MANAGING WORK
Ability to organise work and set priorities to achieve workplace goals within set timeframes. Ability to work effectively under pressure. Capacity to work independently on specific tasks and in a team environment.
5. FOCUSING ON QUALITY
Ability to provide a quality professional service, apply ethical work practices and demonstrate integrity in all aspects of work. Ability to respond flexibly to changing demands in the workplace and to contribute ideas to improve efficiency in the workplace.
Last updated 23 June 2008