Australian Embassy
Vietnam
Embassy address: 8 Dao Tan Street, Ba Dinh District, Hanoi - Telephone: 831 7755 - Fax: 831 7711

How to apply for a visa

This information is provided to assist applicants in completing the visa application process in Vietnam.  Applicants must also read the information regarding visiting or migrating to Australia on the Department of Immigration and Citizenship (DIAC) main website.

Vietnam General Information

DIAC Homepage

FORMS AND BOOKLETS: All forms and Migration Booklets can be downloaded free of charge from the DIAC website.  Migration Booklets can also be purchased from the Australian Visa Application Centres in Hanoi or Ho Chi Minh City.

Please read thoroughly the checklist relating to the visa for which you are applying, to determine if you need to complete either the Consent to Obtain Personal Information and /or Details of Relatives Form. These forms are available below. All forms are provided in PDF format which requires Adobe Reader on your computer.
See: 

Forms and Booklets
Using PDF Files
Consent to Obtain Personal Information (121KB PDF file)
Details of Relatives Form (133KB PDF file)

INCOMPLETE APPLICATIONS: Under the Migration Act 1958 applications may be decided on the basis of available information.  Therefore, it is important that applications are as complete as possible and all supporting documentation is provided at the time of lodgement.  Incomplete or poorly documented applications may be delayed or possibly refused.

FRAUD OR MISREPRESENTATION: Any degree of fraud or misrepresentation is likely to result in your application being refused.  Applicants should answer all questions fully and truthfully and disclose any information relevant to the question. All signatures on forms and in the applicant’s passport must be the applicants.

CERTIFICATION OF DOCUMENTATION:  All personal documents such as Birth Certificates, Household Registration Book, Curriculum Vitae, etc. must be certified by the relevant local authorities. “Certified copies” are copies authorised or stamped as being true copies of originals, by a person or agency recognised by the laws of the person’s home country.  In Vietnam, the State Public Notary and the local People’s Committees are authorised to certify copies of original documents as appropriate. 

The Consular Section of the Department of Foreign Affairs and Trade at the Australian Embassy in Hanoi and the Australian Consulate-General in Ho Chi Minh City can certify documents issued by the Australian government organisations and/or other Australian agencies and witness signatures of the Australian citizens and Australian permanent residents at their request.  In Australia, copies may be certified by a Justice of the Peace, Commissioner for Declarations, or person before whom a statutory declaration may be made under the Statutory Declarations Act 1959.  Please note: Photocopies of certified copies are NOT acceptable.

TRANSLATION OF DOCUMENTATION:  Documents not in English should be accompanied by an English translation.  In Vietnam, a legal office authorised to translate should undertake the translation.  In Australia, translators must be accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).  Evidence of relationship, such as personal letters, do not need to be translated.

APPOINTMENT OF AN AUTHORISED PERSON: Under the Privacy Act 1988 DIAC can only provide information about a visa application to the applicant, an authorised person or an appointed migration agent.  You can authorise another person such as your sponsor to receive communication in respect of your application by completing and lodging Form 1231- Appointment of Authorised Person.

USING A MIGRATION AGENT:  You are not required to use a migration agent.  However, if you intend to use a migration agent, you are advised to use a registered migration agent.  A list of registered migration agents is available from the Migration Agents Registration Authority website.  You can authorise a migration agent to act on your behalf by completing and lodging Form 956 - Appointment of Migration Agent, which can be downloaded free of charge from the DIAC website.
See:  Migration Agents Registration Authority

MEDICAL CLEARANCE: Visa applicants may be required to undertake both a medical examination and a chest x-ray from approved panel doctors. These forms will be provided as required. 
See:  Immigration Panel Doctors

LODGEMENT OF APPLICATIONS

Please note that lodgement process for Hanoi differs from that of Ho Chi Minh City.  Therefore, we encourage you to note the following lodgement instructions:

How to lodge your application in Hanoi

1. At the Australian Visa Application Centre (AVAC)

To provide the best service to our clients, visa applications may be lodged immediately at our Visa Application Centre:

Address:

International Organization for Migration (IOM) 
Horison Hotel
Ground Floor
40 Cat Linh Street
Hanoi

Hours:

Monday to Friday, 08:00 - 11:30 and 13:00 - 16:30

Phone: (84-4) 736 6258       Fax: (84-4) 736 6259   E-mail: hanoi@iom.int 

For your convenience, the Australian Visa Application Centre charges applicants a service fee in addition to any Visa Application Charges (VAC).

For Temporary Entry visa applications (eg. Transit visas, Student visas, Tourist visas, Business visas) this fee will be USD 20.

For all Permanent Entry visa applications the fee will be USD 20.

For ETAs the fee is USD 10 and for evidencing of visas the fee is also USD 5.

2. At the Australian Embassy in person

Alternatively, clients may seek an appointment to lodge applications at the Visa and Citizenship Section of the Australian Embassy.  Clients will not be admitted to the Embassy without a prior appointment.

Why do I need an appointment?

Clients DO NOT need an appointment to access the services at IOM.

Appointments are required at the Embassy for:

How do I make an appointment with the Embassy?

Appointments can be made by:

between 09:00-12:00; 13:00 - 17:00 Monday to Friday

What information do I need to provide?

For persons wishing to make an appointment to lodge an application, please ensure your application is complete and that you have all the necessary documentation.  Forms and information about visas for Australia are available from our website at www.immi.gov.au.  Incomplete applications may result in longer processing times.

When making an appointment please advise the appointments officer of any special needs you may have.  Please also advise your full name and the names of any other persons in your group applying, dates of birth and passport numbers.

The Australian Embassy, Hanoi thanks you for your co-operation.

 

How to lodge your application in Ho Chi Minh City?

1. At the Australian Visa Application Centre (AVAC)

To provide the best service to our clients, visa applications may be lodged immediately at our Visa Application Centre.

Address:

International Organization for Migration (IOM)
Level 5, PDD Building
162 Pasteur Street
District 1
Ho Chi Minh City

Hours:

Monday to Friday, 08:00 - 12:00 and 13:00 - 17:00

Phone: (84-8) 827 7384  Fax: (84-8) 827 7385   E-mail: hochiminh@iom.int

Website: International Organization for Migration, Vietnam

The Australian Visa Application Centres charge applicants a service fee in addition to any Visa Application Charges (VAC).

2. At the Australian Consulate-General in person

From Monday 3 December 2007, the Visa and Citizenship Office will implement an appointments system. Clients wishing to deal directly with the Visa and Citizenship Office of the Australian Consulate-General will need to make a prior appointment. Appointments can be made by phoning (84-8) 829 6001 during our clients contact hours or by emailing immigration.hochiminhcity@dfat.gov.au.

Please note that access to the Visa and Citizenship Office will not be given without an appointment.

This does not affect client access to the Australian Visa Application Centre (AVAC) which will remain open to clients as above.

See: Ho Chi Minh City Contacts>Client Counter Hours 

The Australian Consulate-General, Ho Chi Minh City thanks you for your co-operation.

Last updated 02 July 2008

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